Privacy Policy

Privacy Policy

To ensure the safety of the website and the confidentiality of consumer information, we have implemented several information security policies for individual customers and organizations when purchasing on our website: ez2do.com.vn.

The privacy policy will explain how we receive, use, and (in certain cases) disclose your personal information. It will also detail the steps we take to secure your personal information. Finally, the policy will clarify your choices regarding the collection, use, and disclosure of your personal information.

Protecting personal data and building trust with you is very important to our company. Therefore, we will use your name and other related information in compliance with the content of this privacy policy. We only collect necessary information related to the transaction.

Purpose of Information Collection:

The collection of data on the website ez2do.com.vn helps us:

  • Understand the needs and desires of customers to improve service quality.
  • Keep customers updated on promotional and discount programs organized by us.
  • Support customers with complaints and feedback promptly.

Scope of Information Collection Includes:

  • Full name
  • Address
  • Email
  • Fax
  • Telephone
  • Contact content

Scope of Information Use:

The information collected will be used for the following purposes:

  • Deliver equipment to customers who have used services at ez2do.com.vn
  • Notify about delivery and support customers
  • Process requests and provide products and services through the website ez2do.com.vn
  • Additionally, transaction information including purchase history, service use history, transaction value, shipping method, and payment method are also stored by ez2do.com.vn to address possible future issues.
  • We will not share customer information unless in the following specific cases:
    • To protect ez2do.com.vn and third parties: We only release account information and other personal information when we believe that releasing this information is appropriate to comply with the law, protect the rights, property, or safety of users of ez2do.com.vn services, and other third parties.
    • Upon legal request from a government agency or when we believe it is necessary and appropriate to comply with legal requirements. This does not include selling, sharing, leading to the disclosure of personal customer information for commercial purposes in violation of our commitments set forth in the customer information privacy policy

  • Information Storage Time

  • We will store the personal information provided by customers on our internal systems during the provision of products to customers, until the purpose of the collection is achieved or when the customer requests the cancellation of the provided information

  • Commitment to the Confidentiality of Customer Personal Information

  • The company commits to ensuring the safety of information for our customers when they register personal information with us. We pledge not to trade or exchange customer information for commercial purposes. All sharing and use of customer information are guaranteed to adhere to our privacy policy. We are committed to making our customers feel confident and satisfied with the protection of their personal information when participating in and using the company's website

  1. Individuals or Organizations that May Access the Information

  2. We only use customer information for entirely legitimate purposes, with the consent and approval of the customer. We absolutely do not provide information to a third party without the customer's consent. Information is only provided to the customer when it is beneficial and permitted by the customer. However, we are still required to provide information to third parties in the following cases:

    • With the customer's permission
    • At the request of organizations, agencies, government, or state when it is confirmed that the work is legal and does not violate Vietnamese state law

  3. Address of the Unit Collecting and Managing Personal Information

    • Address: No. 35B, alley 405 Bat Khoi, Long Bien Ward, Long Bien District, Hanoi
    • Hotline: 0853.527.247 / 0969.363.247
    • Website: ez2do.com.vn

  4. Means and Tools for Users to Access and Edit Their Personal Data

    • Customers can exercise their rights by contacting us through the phone number or contact address published on the website: ez2do.com.vn

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